Front Office Executive

About Us

Wellesley Hotel, Pune Wellesley Hotel is a 23-room premium art boutique property, thoughtfully designed to offer a blend of luxury, elegance, and personalized service. Our vision is to provide guests with an extraordinary stay experience where every moment is memorable. With its thoughtfully selected interiors, modern amenities, and commitment to guest satisfaction, Wellesley Hotel stands as a distinguished hospitality destination in Pune. We believe that a dedicated and skilled team is essential to uphold this promise, and we’re excited to partner with you to bring the best talent on board.

Job Description

• Greet and welcome guests with warmth and professionalism.
• Handle guest check-ins, check-outs, and reservations efficiently.
• Respond to guest inquiries and resolve issues promptly to ensure guest satisfaction.
• Coordinate with housekeeping, operations, and other departments to meet guest requirements.
• Maintain accurate records of guest details, payment processing, and room assignments.

Profile

• Experience: Min 2-4 years. Freshers welcome.
• Industry: Hospitality, Hotel Management.
• Skills: Excellent Communication and Interpersonal Skills especially in English. Ability to multitask and manage time effectively. Problem Solver and attention to detail.
• Degree: Diploma in Hospitality or relevant field

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• What is your Current CTC?
• What is your Expected CTC?
• Are you available to work weekends/nights/overtime?
• We are located at 12A, Connuaght Rd, Sadhu Vaswani Circle, Pune. Are you comfortable traveling to this location?
• Do you have prior experience working in a hotel/restaurant/other hospitality setting?
• How many years of experience do you have in the current field.

Language:

• English (Required)

License/Certification:

• Hospitality Management Degree (Required)

Work Location: In person