Front Office Executive

Sodexo

2 - 4 years

2 - 4 Lacs

Mumbai City Maharashtra India

Posted:1 month ago| Platform: Foundit logo

Apply

Skills Required

customer service Time Management facility coordination Ms Word communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description:

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo

Key Responsibilities:

Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.
Meet and greet the guest/ client and direct them to their desired location within the premises
Collect all closed work orders to close the calls - Restocking the toiletries in the restrooms
Monitoring the housekeeping staff activity
Coordination for guest entry with appropriate gate pass
Preparing menu plan for the Sodexo blue collar staff which is served in the pantry within the supervision of Facility Manager
Produce reports based on the data collected, through produced work orders, for Sodexo and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests and resolve them within the turnaround time
Log in the call through the software, which in term generates work orders
Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes
Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations
Maintain the confidentiality and security of all data and information relating to the facility
Maintain professional appearance at all times

Qualification:

Graduate any field
Minimum 2 years experience in any facility management company or in a hospitality industry.
Excellent knowledge of Word and Excel
Excellent customer service skills
Excellent communication skills
Ability to deal with various types of people
Effective time management skills
Ability to work under pressure

Please share your updated cv on:

More Jobs at Sodexo

Sodexo is looking For a Mechanical Engineer

Mumbai Suburbs

5 - 10 yrs

INR 7 - 9 Lacs

Hiring For Executive Chef @ Kochi

Kochi

8 - 13 yrs

INR 4 - 8 Lacs

Hiring Shift Engineer - Siruseri,Chennai

Chennai

3 - 8 yrs

INR 2 - 3 Lacs

Sodexo is looking For a Manager - Civil

Mumbai Suburban

6 - 10 yrs

INR 8 - 10 Lacs

Hiring For Talent Acquisition Manager @ Chennai

Chennai

4 - 8 yrs

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.