Front Office Executive

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Skills:

Front Desk Operations, Reservation Management, Upselling, Point of Sale Systems, Complaint Resolution, Guest Relations, Time Management, Problem Solving,
  • Reporting to the Duty Manager/ Front Office Manager in day to day Front Office Operations.
  • Create a welcoming, professional environment for the guests.
  • Greeting and welcoming guests and visitors courteously and professionally.
  • Handle the front desk and maintain guest records.
  • Guest / Group check in and Check out process, monitoring the team performance.
  • Support the Reception team members.
  • Manage administrative chores and multiple tasks.
  • Managing the reception area and ensuring the back office is neat and tidy.
  • Answering phone calls and directing them to the appropriate staff member/department.
  • Handling incoming and outgoing mail and packages.
  • Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

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