Front Office Executive

Role & responsibilities

1. Front Desk Management

• Greet and welcome visitors, clients, and employees in a courteous and professional manner.
  
• Maintain a neat, organized, and presentable reception area.
  
• Handle incoming calls, emails, and messages; route them to the appropriate departments.
  
• Manage visitor entries, issue visitor passes, and ensure proper security protocols.
  

2. Administrative Support

• Maintain and update employee/visitor logs, contact lists, and front-office records.
  
• Handle courier services (incoming & outgoing) and maintain proper tracking records.
  
• Support HR and Admin teams in scheduling interviews, meetings, and appointments.
  
• Assist in handling office supplies and stationery inventory for front desk needs.
  

3. Communication & Coordination

• Act as the first point of contact for clients and guests, ensuring effective communication.
  
• Coordinate with housekeeping, facilities, and other departments for smooth office operations.
  
• Ensure timely dissemination of important information (circulars, notices, etc.).
  

4. Customer Service

• Provide accurate information regarding the companys services, policies, and procedures.
  
• Handle client/visitor queries politely and escalate unresolved issues to the concerned authority.
  
• Ensure a positive first impression for every visitor/guest.
  

5. Additional Duties

• Assist management with any ad-hoc administrative tasks as required.
  
• Provide support during company events, meetings, or special occasions.
  
• Maintain discipline, punctuality, and professionalism as a representative of the company.

Preferred candidate profile

• Experience:

  02 years of experience in front office, receptionist, or customer service roles (freshers with good communication skills may also apply).

• Education:

  Graduate / Diploma in any discipline. Basic computer knowledge (MS Office, email handling) is preferred.

• Languages Required:

• Proficiency in

  Hindi

  and

  Kannada

  (mandatory)
• Good working knowledge of English for office communication
  

• Skills & Attributes:

• Pleasant personality and professional grooming
  
• Excellent communication and interpersonal skills
  
• Ability to handle visitors, calls, and queries with patience and politeness
  
• Good organizational and multitasking abilities
  
• Punctual, reliable, and disciplined