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EllBee Hotels
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Front Office Executive

Front Office Executive

EllBee Hotels

4 - 8 years

0 Lacs

rishikesh uttarakhand

Posted:3 months ago| Platform: Shine logo

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Skills Required

guest handling customer service communication interpersonal skills ms office organizational skills multitasking hotel management software

Work Mode

On-site

Job Type

Full Time

Job Description

You are a highly motivated Front Office Executive with 4-5 years of experience in guest handling and a passion for delivering exceptional customer service. Your role will involve greeting and welcoming guests in a friendly and professional manner, efficiently handling guest check-ins and check-outs, responding to guest inquiries promptly, maintaining accurate records of guest information and room bookings, coordinating with other departments to ensure guest satisfaction, and assisting with administrative tasks as needed. To excel in this role, you must have excellent communication and interpersonal skills, strong organizational and multitasking abilities, the capacity to work well under pressure and in a fast-paced environment, proficiency in MS Office and hotel management software, and a Bachelor's degree in hospitality management or a related field is preferred. As a Front Office Executive, you will have the opportunity to earn incentives and further your career growth and development in the hospitality industry. Join our team and be a part of our commitment to providing exceptional service to our guests.,

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Front Office Executive