Greet and welcome visitors in a professional and friendly manner.
Manage incoming phone calls, emails, and correspondence.
Maintain the reception area, ensuring it is clean, organized, and presentable.
Handle visitor registration, appointments, and inquiries efficiently.
Manage office supplies inventory and place orders when necessary.
Schedule meetings, arrange conference rooms, and assist with travel bookings.
Coordinate with internal departments (HR, Admin, Facilities, etc.) for daily operations.
Receive and distribute mail, courier packages, and documents.
Assist in maintaining employee attendance and visitor logs.
Support administrative and clerical functions, including data entry and filing.
Maintain confidentiality of sensitive information at all times.

Qualifications and Skills

Education:
Bachelor’s degree in any discipline (preferred in Business Administration, Hospitality, or related fields).
Experience:
1–3 years of experience in front office, administration, or customer service roles.
Technical Skills:

Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
Experience with office management software or CRM tools is an advantage.

Soft Skills:

Excellent verbal and written communication.
Strong organizational and multitasking abilities.
Professional appearance and demeanor.
Positive attitude and customer-oriented mindset.
Ability to handle pressure and maintain composure in busy environments.

Work Environment

Typically office-based, with regular interaction with employees, clients, and visitors.
May require occasional support for company events or administrative projects.

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