Front Office Executive

Job Title:

Location:

Role Overview:

The Front Office Executive will be responsible for managing the front desk and ensuring smooth day-to-day office operations. The role combines guest-facing responsibilities with administrative coordination, vendor management, and housekeeping supervision to maintain a professional and efficient workplace environment.

hospitality or hotel industry

Key Responsibilities:

Front Office Management

• Manage the reception area, ensuring a warm and professional welcome to all visitors, clients, and employees.
• Handle incoming calls, emails, and courier services efficiently.
• Maintain visitor records, employee attendance registers, and front desk logs.
• Coordinate meeting room bookings and ensure rooms are well-prepared with required amenities.
  

Administrative Support

• Assist in day-to-day administrative operations such as stationery management, courier tracking, and office maintenance coordination.
• Support HR and Admin teams in scheduling interviews
• Prepare and maintain MIS reports related to front office and admin activities.
  

Housekeeping & Facility Management

• Supervise housekeeping staff to ensure cleanliness and hygiene across office premises.
• Monitor upkeep of pantry areas, washrooms, meeting rooms, and reception zones.
• Conduct regular facility checks and coordinate with maintenance teams for timely repairs.
  

Vendor & Service Coordination

• Coordinate with vendors for housekeeping, pantry, stationery, and other facility-related requirements.
• Ensure service quality, timely deliveries, and proper documentation of vendor activities.
• Maintain vendor records, track invoices, and support the admin team with procurement follow-ups.
  

Office Events & Support

• Assist in organizing office events, employee engagement activities, and visitor meetings.
• Coordinate F&B arrangements for meetings, conferences, and training sessions.
  

Key Skills & Attributes

• Excellent communication and interpersonal skills.
• Pleasant personality with a well-groomed, professional appearance.
• Strong coordination, multitasking, and organizational skills.
• Attention to detail and proactive approach to problem-solving.
• Customer service mindset with the ability to manage internal and external stakeholders.
  

Qualifications & Experience:

• Graduate in any discipline;

  Hotel Management or Hospitality background preferred.

• 1-3 years of experience in

  front office or guest relations

  , preferably in hotels or corporate offices.
• Proficiency in MS Office (Word, Excel, Outlook).
• Fluency in English; additional local language skills are an advantage.
  

Work Environment:

• Corporate office-based role with direct interaction with employees, guests, vendors, and management teams.
• Expected to maintain high grooming and etiquette standards as the first point of contact for the organization.