Front Office Executive

Who are we looking for? Front Office Executive | Females only | immediate joiner

Whats the story?

branchX is India's first neobank enabling empathetic banking for migrant communities.

Location: Vashi , Navi Mumbai

About Us:

Launched in June 2020, branchX is India's first neo-banking solution, enabling empathetic banking for migrant communities. Our vision is to transform the way underbanked communities manage money with a hand-holding grid aided by intelligent technologies. Headquartered in Navi-Mumbai, we are a 100+ member impact-driven team with offices in Noida, Bangalore, Kochi, Tamil Nadu, Kolkata and other locations.

What would a day in your life @ branchX look like?

Front Office Executive

Key Responsibilities:

• Greet and welcome guests, clients, and employees with a professional attitude
  
• Manage the front desk phone calls, emails, and walk-ins
  
• Handle incoming and outgoing couriers and mail
  
• Maintain visitor logs and issue visitor badges
  
• Coordinate with housekeeping and admin teams to ensure the reception area is tidy and presentable at all times
  
• Assist in scheduling appointments, meetings, and maintaining meeting room bookings
  
• Provide basic and accurate information in-person and via phone/email
  
• Manage administrative support tasks as needed
  

Requirements:

• 6 months to 1 year of experience in a similar front desk or reception role
  
• Strong verbal and written English communication skills
  
• Highly presentable with a pleasing personality
  
• Proficient in MS Office (Word, Excel, Outlook)
  
• Ability to multitask and manage time efficiently
  
• Positive attitude and customer-oriented approach

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Core Value

Empathy as a term has become a buzzword. At branchX, we are constantly reimagining what empathy means in action. While we are finding new ways of translating empathy at work and on the ground, we do know that it goes beyond the extension of feeling 'something' for an individual. We are combining empathy and action to uplift underbanked communities. What does this mean for you? It means youll be part of co-creating products for the masses. Products that are meaningfully accessed by the underserved and will directly boost Indias economy in the long term. If indulging in blue-sky thinking, innovating, and iterating to create grassroots impact makes you tickle.

Benefits

Provident Fund

Medical Insurance

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