Front Office Coordinator

About Fitelo

Fitelo is one of India's fastest-growing health-tech startups, revolutionizing how people approach weight loss and wellness. With a strong presence across India and globally, we help thousands achieve their health goals through personalized, AI-powered diet and lifestyle plans. Our team thrives on innovation, empathy, and a strong sense of purpose — if you're ready to make an impact, join us!

About the role:

As the Front Desk (Administrative Executive) at Fitelo, you will be the first point of contact for visitors, clients, and employees at our Gurgaon office. This role demands a professional and approachable demeanor, along with excellent organizational and multitasking abilities. You will play a key role in ensuring our office operations run smoothly and efficiently while creating a warm and welcoming environment.

Specifically this role will involve:

• Managing front desk responsibilities including greeting visitors, managing calls, and handling inquiries in a professional and courteous manner
• Coordinating with internal teams for office management tasks
• Ensuring cleanliness, maintenance, and smooth day-to-day functioning of the office
• Managing incoming and outgoing couriers and documents
• Handling administrative tasks like scheduling meetings, managing calendars, and booking travel when required
• Maintaining inventory of office supplies and placing orders as needed
• Supporting the HR/Admin team with event coordination and logistics
• Keeping visitor records and ensuring front office protocols are followed

Ideal candidate will have:

• Proven experience of 1-2 years in a similar Front Desk/Admin Executive role
• Strong communication skills – both verbal and written
• Pleasing personality with a customer-service mindset
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Good organizational and time management skills
• Ability to multitask and stay calm under pressure

Qualifications:

• Bachelor’s degree in any discipline (preferred: Business Administration, Hospitality, or related field)
• Certification in Office Management or Administrative Assistance will be an added advantage