Front Office Associate

0 years

1 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Guest & Visitor Interaction: Greet and assist visitors, clients, or guests in a professional and friendly manner. Communication Management: Answer and direct phone calls, manage messages, and handle incoming and outgoing mail. Reservation & Appointment Handling: Manage reservations, schedule appointments, and coordinate with other departments for guest services. Administrative Support: Perform data entry, filing, and other administrative tasks to support office operations. Payment Processing: Handle payments during check-out and process receivables. Record Keeping: Maintain accurate guest records, visitor logs, and ensure all front office data is up-to-date. Workspace Maintenance: Keep the reception area clean, organized, and well-presented. Issue Resolution: Address guest concerns, resolve issues, and ensure guest satisfaction. Required Skills Customer Service: Exceptional ability to provide a positive and helpful experience for guests. Communication: Excellent verbal and written communication skills to effectively interact with diverse individuals. Organization & Multitasking: The ability to manage multiple tasks and demands simultaneously. Technical Proficiency: Competency in using computer systems, hotel management software, and basic office applications. Professional Demeanor: A well-groomed and professional appearance and attitude. Problem-Solving: Capability to handle difficult situations and find effective solutions.

Job Type: Full-time

Pay: From ₹10,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

sarat bose road, kolkata, west bengal

srinagar, kolkata, bengaluru