Guest & Visitor Interaction: Greet and assist visitors, clients, or guests in a professional and friendly manner. Communication Management: Answer and direct phone calls, manage messages, and handle incoming and outgoing mail. Reservation & Appointment Handling: Manage reservations, schedule appointments, and coordinate with other departments for guest services. Administrative Support: Perform data entry, filing, and other administrative tasks to support office operations. Payment Processing: Handle payments during check-out and process receivables. Record Keeping: Maintain accurate guest records, visitor logs, and ensure all front office data is up-to-date. Workspace Maintenance: Keep the reception area clean, organized, and well-presented. Issue Resolution: Address guest concerns, resolve issues, and ensure guest satisfaction. Required Skills Customer Service: Exceptional ability to provide a positive and helpful experience for guests. Communication: Excellent verbal and written communication skills to effectively interact with diverse individuals. Organization & Multitasking: The ability to manage multiple tasks and demands simultaneously. Technical Proficiency: Competency in using computer systems, hotel management software, and basic office applications. Professional Demeanor: A well-groomed and professional appearance and attitude. Problem-Solving: Capability to handle difficult situations and find effective solutions. Job Type: Full-time Pay: From ₹10,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
Guest & Visitor Interaction: Greet and assist visitors, clients, or guests in a professional and friendly manner. Communication Management: Answer and direct phone calls, manage messages, and handle incoming and outgoing mail. Reservation & Appointment Handling: Manage reservations, schedule appointments, and coordinate with other departments for guest services. Administrative Support: Perform data entry, filing, and other administrative tasks to support office operations. Payment Processing: Handle payments during check-out and process receivables. Record Keeping: Maintain accurate guest records, visitor logs, and ensure all front office data is up-to-date. Workspace Maintenance: Keep the reception area clean, organized, and well-presented. Issue Resolution: Address guest concerns, resolve issues, and ensure guest satisfaction. Required Skills Customer Service: Exceptional ability to provide a positive and helpful experience for guests. Communication: Excellent verbal and written communication skills to effectively interact with diverse individuals. Organization & Multitasking: The ability to manage multiple tasks and demands simultaneously. Technical Proficiency: Competency in using computer systems, hotel management software, and basic office applications. Professional Demeanor: A well-groomed and professional appearance and attitude. Problem-Solving: Capability to handle difficult situations and find effective solutions. Job Type: Full-time Pay: From ₹10,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
thoroughly cleaning, sanitizing, and organizing guest rooms to ensure a high standard of cleanliness and guest satisfaction. Key responsibilities include making beds, changing linens, replacing towels and amenities, dusting and vacuuming, emptying trash, and reporting any maintenance issues or damaged items to the appropriate departments. They also maintain housekeeping carts with supplies and interact with guests in a friendly and professional manner. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person