Front Office Associate

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Front Office Associate located in Gurgaon. The Front Office Associate will be responsible for managing front desk operations, including phone etiquette, receptionist duties, and customer service. Day-to-day tasks will include handling check-ins and check-outs, maintaining guest records, addressing inquiries and requests, and providing excellent customer service. The associate will also be responsible for ensuring smooth communication between guests and various departments within the hotel.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Customer Service skills
• Experience with Check-in procedures
• Excellent Communication skills
• Ability to work in a fast-paced environment
• Previous experience in hospitality or customer service is a plus
• High school diploma or equivalent; additional qualifications in hotel management are a plus