Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Front Office Associate located in Gurgaon. The Front Office Associate will be responsible for handling receptionist duties, managing phone calls, assisting with check-in processes, and providing exceptional customer service. The role also involves maintaining effective communication within the team and ensuring a welcoming atmosphere for guests. Qualifications Phone Etiquette and Receptionist Duties skills Customer Service and Check-in skills Effective Communication skills Strong organizational and multitasking abilities Ability to work effectively in a team environment Previous experience in an administrative or front office position is a plus Proficiency in MS Office Suite Show more Show less
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Front Office Associate located in Gurgaon. The Front Office Associate will be responsible for managing front desk operations, including phone etiquette, receptionist duties, and customer service. Day-to-day tasks will include handling check-ins and check-outs, maintaining guest records, addressing inquiries and requests, and providing excellent customer service. The associate will also be responsible for ensuring smooth communication between guests and various departments within the hotel. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Strong Customer Service skills Experience with Check-in procedures Excellent Communication skills Ability to work in a fast-paced environment Previous experience in hospitality or customer service is a plus High school diploma or equivalent; additional qualifications in hotel management are a plus
Job Title: Assistant Front Office Manager Location: Golden Tulip, Sector 29, Gurugram Job Summary: We are seeking a dynamic and service-driven Assistant Front Office Manager to lead front office operations with a strong focus on guest satisfaction, revenue optimization, and team leadership. The ideal candidate will bring excellent communication skills, a sharp eye for detail, and a passion for hospitality excellence. Key Responsibilities: Oversee daily Front Office operations ensuring seamless guest experiences. Drive upselling and revenue generation initiatives. Manage guest feedback and resolve issues promptly and professionally. Train, mentor, and supervise front office team members. Coordinate with other departments to ensure smooth operations. Ensure compliance with brand standards and SOPs. Requirements: Minimum 7 years of experience in Front Office, preferably in reputed hotels. Revenue-focused mindset with a guest-first approach. Strong knowledge of FO systems (e.g., IDS). Excellent communication and interpersonal skills. Proven ability to manage teams and handle high-pressure situations. If this is something that interests you, apply now !