Front Office Assistant

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Front Desk Agent, you will be responsible for providing excellent customer service to guests, overseeing the check-in and check-out process, handling reservations, cancellations, and changes, tracking room status and coordinating updates with housekeeping, maintaining a customer database, making phone calls, and responding to emails and faxes, performing cashier-related functions, communicating with other departments, and managing a team of front desk agents. You will work full-time in a permanent position and may be eligible for a yearly bonus. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in Microsoft Office and front office hotel operations. Proficiency in English is preferred. If you are organized, detail-oriented, and have excellent communication skills, this role may be a great fit for you. The work location for this position is in person.,

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