You will be responsible for providing excellent customer service to guests during their stay. This includes overseeing the check-in and check-out process, handling reservations, cancellations, and changes, as well as tracking room status and coordinating updates with housekeeping. In addition, you will be expected to maintain a customer database, make phone calls, and respond to emails and faxes. Performing cashier-related functions and communicating effectively with other departments will also be part of your role. Furthermore, you will be managing a team of front desk agents to ensure smooth operations. This is a full-time, permanent position with the opportunity for a yearly bonus. The ideal candidate would have a Bachelor's degree, with 1 year of experience in Microsoft Office and 1 year of front office - Hotel experience. Proficiency in English is preferred. The work location for this role is in person.,

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Front Office Assistant (Female)