Front Desk Staff

Position: Front Desk StaffLocation: Old Goa, Goa

About The Gera School

At The Gera School, we believe in nurturing each student's individuality and empowering them to maximize their potential as 21st-century global citizenswhile remaining rooted in traditional values. We offer a holistic learning environment thatsets high expectations and encourages self-direction and lifelong learning.

Role Overview

This is a full-time, on-site position reporting directly to the Head of the school. As Front Desk Staff, you will serve as the first point of contact for our school, providing excellent customer service, maintaining smooth internal communications, and handling administrative tasks with strong computer literacy.

Key Responsibilities

Front Office Duties

Welcome and assist all visitors; provide information and support as neededAnswer telephone calls with professional phone etiquetteSchedule appointments for Teachers, Parents, Coordinators, the Admin Head, and the PrincipalEnsure every class teacher completes exit slips for students leaving early, collect and file these slipsWhen the Admissions Team is engaged, meet prospective parents: conductschool tours, explain fees, and communicate our mission & visionPrepare monthly attendance for Staff.Liaise with PF (Provident Fund) consultants: create master rolls, validate entries, handle new joiner PF accounts, transfers and withdrawalsShortlist candidates for interviews and assist with recruitmentArrange travel, accommodation and transfers for trainers and prospectivecandidatesAssist Accounts with payment of invoices: hotel stays, food, transfers, flights

Qualifications & Skills

Strong communication and interpersonal skills.Excellent phone etiquette, receptionist and customer-service skillsStrong communication and interpersonal skillsComputer literate and capable of performing administrative tasks independently and as part of a teamPrior experience in an educational institution would be an advantageQualification: High School Diploma or equivalent; a Bachelor's degreepreferred