Sahayog Hospital

Company Description Sahayog Hospitals, established in Gondia, Maharashtra, in 2019, has expanded to multiple locations, including Gurugram, Nagpur, Chandrapur, and Pune. With over 5 lakh patients treated, the hospital emphasizes patient-first care, combining advanced technology, personalized attention, and world-class specialists. Sahayog Hospitals is committed to providing affordable and accessible healthcare while fostering trust, integrity, and community service. With a mission to deliver holistic healing, the organization aims to be a center of excellence, rooted in values and dedicated to uplifting communities. Role Description This is a full-time, on-site role for Front Desk Staff at Sahayog Hospital's Gurugram location. Responsibilities include greeting patients and visitors, managing reception and administrative tasks, handling phone calls, scheduling appointments, and ensuring a seamless and professional front desk experience. The Front Desk Staff will provide exceptional customer service to ensure patient satisfaction and manage queries with courtesy and efficiency. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Strong Customer Service and Communication skills Basic Computer Literacy and familiarity with office software Ability to multitask, prioritize, and operate in a fast-paced environment Prior experience in a healthcare setting is preferred High school diploma or equivalent; additional certification in customer service or medical office management is an advantage Fluency in English and Hindi; fluency in additional local languages is a plus