Front Desk Receptionist

Location:

1. Key Responsibilities

Front Office & Visitor Management

• Manage the front desk professionally and maintain a welcoming environment.
• Greet and assist visitors; maintain visitor logs and issue passes.
• Coordinate with teams for visitor meetings, conference room arrangements, and refreshments.
• Handle incoming calls, route them properly, and take accurate messages.
• Always ensure reception area cleanliness and readiness.

Administrative Coordination

• Handle courier services (inward/outward), and document dispatch.
• Maintain and replenish office stationery, and housekeeping materials.
• Coordinate with Admin for meeting room setups, events, and office maintenance.

Facility & Office Management Support

• Monitor housekeeping staff presence and performance.
• Conduct daily checks of ACs, lights, pantry, workstations, and meeting rooms; escalate issues promptly.
• Coordinate with vendors for routine maintenance and service needs.
• Maintain updated vendor and facility contact lists.

. Data, Reports & Compliance

• Maintain visitor, driver, and housekeeping attendance records.
• Prepare daily admin reports (cleanliness audits, meeting room utilization, etc.).

Employee Support Services

• Assist new joiners withID cards, access, seating, etc.
• Guide employees with HR/Admin queries (forms, policies).
• Support office events, festive celebrations, and engagement activities.

Required Skills & Competencies

• Excellent communication skills (English, Marathi & Hindi).
• Presentable and well-groomed appearance.
• Strong interpersonal and customer service skills.
• Ability to multitask and remain calm under pressure.
• Good record-keeping and reporting ability.
• High level of discipline, punctuality, and confidentiality.

Qualification & Experience

• Graduate (Any).
• 1–3 years of experience in front office or admin roles.

• Only Female Candidates may apply.

. Personality Attributes

• Polite, confident, and courteous.
• Positive attitude and proactive approach to work.
• Quick learner with strong ownership and responsibility.

5. Key Performance Indicators (KPIs)

• Reception hygiene and upkeep.
• Visitor experience and feedback.
• Timeliness in handling calls, couriers, and admin tasks.
• Coordination efficiency with Admin/HR/Facility teams.