Front Desk Receptionist

Job Description:

We are looking for a front desk representative to help with receptionist tasks such as greet our patients, schedule appointments, handle queries and complaints. You will also be required to take on clerical tasks such as receiving packages, sorting emails and keeping an inventory of office supplies. Your contribution will help increase the efficiency of the office workflow.

Responsibilities

• Greet and welcome patients as they come and go.
• Be professional and pleasant while interacting with guests.
• Handle queries and address complaints.
• Schedule meetings, interviews, and appointments.
• Attend phone calls and redirect them to the appropriate line.
• Take messages and pass them on to the receiver.
• Receive packages, deliveries, and letters.
• Regularly check and sort emails.
• Keep an inventory of office supplies and ensure it is always stocked.
• Maintain a filing system of all required documents.
• Maintain a visitors log book.
• Have an overview of the office expenses and costs.
• Help make travel arrangements or any other administrative help.

Requirements

• Any bachelors degree.
• Prior experience in customer service as a receptionist, front desk representative, or relevant position.
• Must know how to use office machinery like a computer, printer, faxing machine, etc.
• Basic computer knowledge (MS Office)
• Excellent communication, written and people skills.
• Good multitasking, time management and organizational skills.
• Problem-solving ability with analytical skill.
• Customer oriented and professional attitude.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Experience:

• total work: 1 year (Preferred)

Work Location: In person