Front Desk Receptionist cum Telecaller

0 - 2 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Welcome and guide patients/attendants with courtesy and empathy.
  • Manage appointments, registrations, billing, and report collection.
  • Handle phone calls and patient queries professionally.
  • Coordinate with doctors and staff to ensure smooth workflow.
  • Maintain patient records, consent forms, and compliance registers.
  • Collect patient feedback/reviews and share with management.
  • Keep front desk area organized and assist in basic admin tasks.

Preferred candidate profile

  • Graduate (any discipline); Diploma in Hospital Administration/Healthcare preferred.
  • 0 to 3 years of experience

    in hospital/clinic front desk or customer service.
  • Strong communication skills in

    English, Kannada, and Hindi.

  • Polite, empathetic, and patient-centric attitude.
  • Basic computer knowledge (MS Office, billing/registration software).
  • Ability to multitask and handle patients in a fast-paced healthcare environment.
  • Willingness to learn and adapt to NABH, AERB, and internal protocols.
  • Training will be provided at the Banashankari branch.

  • In rare emergency cases, candidates should be willing to support operations at Banashankari.

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