Front Desk Receptionist

Job Description

Company Description Welcome to Beyond Offices! We're dedicated to cultivating communities that work and grow together in a specially curated workspace in Guwahati city. Beyond Offices is designed to be more than just an office—it's a vibrant community where professionals can collaborate, innovate, and thrive together. Role Description This is a full-time on-site role as a Front Desk Receptionist at Beyond Offices in Guwahati. •⁠ ⁠Greeting and Welcoming: o Creating a positive first impression for members and visitors. o Welcoming guests and directing them to the appropriate area or person. •⁠ ⁠Member Services: o Providing information and assistance to members regarding coworking space amenities, services, and policies. o Handling member inquiries and resolving issues promptly. o Facilitating member interactions and fostering a sense of community. •⁠ ⁠Administrative Tasks: o Answering and directing phone calls and emails. o Managing incoming and outgoing mail and packages. o Managing bookings of meeting rooms and other shared resources. o Maintaining accurate records and databases. •⁠ ⁠Access Control and Security: o Monitoring access to the coworking space and ensuring security protocols are followed. o Issuing and managing member access cards or codes. •⁠ ⁠Communication: o Acting as a central point of communication for the coworking space. o Relaying messages and information to members and staff. •⁠ ⁠Event Support: o Assisting with the setup and coordination of events held in the coworking space. •⁠ ⁠Problem Solving: o Handling member complaints and resolving issues calmly and professionally. Qualifications Phone Etiquette, Communication, and Customer Service Skills Receptionist Duties and Clerical Skills Strong interpersonal skills and the ability to multitask Previous experience in a similar role is preferred Proficiency in MS Office applications Bachelor's degree or equivalent Show more Show less