Front Desk Receptionist

Key Responsibilities: Front Desk Operations:

• Greet members, guests, and visitors in a professional and friendly manner.
• Handle incoming calls, emails, and inquiries; redirect to appropriate departments when required.
• Maintain the reception area to ensure it is clean, organized, and presentable at all times.

Member & Guest Support:

• Assist members with daily requirements such as bookings, conference room reservations, and general queries.
• Ensure visitors are registered, guided, and provided necessary support during their visit.
• Build strong relationships with members by addressing their needs promptly and courteously.

Administrative Duties:

• Manage incoming and outgoing mail, couriers, and packages.
• Maintain records of visitor logs, attendance, and front office registers.
• Assist with billing inquiries, payments, and coordination with the accounts team when required.
• Support the operations team in day-to-day administrative activities.

Coordination & Facility Management:

• Liaise with housekeeping and maintenance teams to ensure smooth daily operations.
• Report and track facility-related issues promptly.
• Coordinate event setups, meetings, and member engagement activities at the coworking space.

Key Skills & Competencies:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-first approach.
• Ability to multitask, prioritize, and remain calm under pressure.
• Professional appearance and positive attitude.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Problem-solving ability and attention to detail.

Qualifications & Experience:

• Graduate in any discipline (Hospitality/Administration preferred).
• 0-1 years of experience in front office, customer service, or receptionist roles (preferably in coworking, hospitality, or corporate setup).
• Freshers with strong communication skills and a pleasing personality may also be considered.

Working Conditions:

• Full-time position, 6 days a week.
• Flexible to work in shifts, if required.
• Professional dress code to be maintained at all times.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person