Front Desk Officer

As a Front Desk Officer at WHITELION, your role will involve handling receptionist duties, providing excellent customer service, managing office equipment, and assisting with office administration tasks in Surat. You will have the opportunity to welcome and greet guests professionally, maintain a neat reception area, and look after visitor needs such as managing food arrangements. Additionally, you will be responsible for conducting office tours and managing incoming and outgoing calls efficiently. Key Responsibilities: - Welcome and greet guests professionally upon arrival and departure. - Maintain the reception area in a neat and presentable manner. - Look after visitor needs, including managing food arrangements for guests. - Conduct office tours for new joiners or visitors as required. - Manage all incoming and outgoing calls; transfer calls as needed. - Handle company correspondence, including sorting mail and responding to emails. - Coordinate with agencies to arrange travel itineraries for directors, employees, new joiners, and trainees. - Schedule meetings, book rooms, and arrange necessary refreshments. - Assist in organizing internal events, including catering and logistics. - Prepare agendas and take meeting notes as required. - Draft, format, and print business documents. - Photocopy, file, and maintain appropriate records. - Support directors with requests and ad hoc tasks. - Check and maintain the facilities management checklist. - Coordinate and follow up with internet providers for connectivity and service issues. - Track and maintain records of courier dispatches and receipts. - Ensure primary medical supplies are well-stocked and accessible. - Monitor the cleanliness and safety of shared office areas. - Coordinate follow-up calls and other administrative support for the HR department. - Assist in onboarding activities and support new joiners as needed. Qualifications Required: - Interpersonal Skills and Customer Service - Proficiency in Receptionist Duties - Knowledge of Office Equipment and Office Administration - Strong communication and organizational skills - Ability to multitask and work well under pressure - Previous experience in a similar role is a plus - High school diploma or equivalent required,