Front Desk Manager

The front desk manager would be required to handle booking calls, guest check-ins and check-outs, coordinating with all departments of the resort for smooth functioning of overall operations and guest experience. Maintaining accounts and further reporting to the resort manager would also be an essential part of the profile. Control of front desk tidiness and availability of all necessary stationery and material including pens, forms and informative leaflets. Ensuring timely and accurate customer service. Handling complaints and specific guest requests. Monitoring stock and ordering office supplies and troubleshooting emergencies Managing mail distribution.

Front Office Manager requirements are:

• 2+ years' experience of working on a Front Desk Manager or Reception Manager position
• Profound experience in customer service office management and basic bookkeeping procedures
• Good experience with office machines (such as fax machines and printers)
• Good practical knowledge of MS Office particularly Excel and Word and proficiency in English (oral and written)
• Strong communication and interpersonal skills
• Good organizational multitasking and problem-solving skills

Job Type: Full-time

Benefits:

• Flexible Schedule
• Provident Fund and ESIC
• Professional Growth
• Healthy Work Environment

Job Type: Full-time

Pay: ₹14,000.00 - ₹45,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Fixed shift

Supplemental Pay:

• Shift allowance

Work Location: In person