Front Desk Executive

3 - 5 years

3 - 6 Lacs

Posted:10 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Front Desk Executive will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming environment. This role also involves handling phone calls, managing appointments, providing administrative support, and maintaining the reception area efficiently.

Key Responsibilities:

  • Greeting Visitors:

    Welcome and assist visitors and guests, creating a positive and professional first impression.
  • Answering Phones:

    Manage incoming calls, direct them to appropriate individuals or departments, and provide information as needed.
  • Reception Area Management:

    Keep the reception area tidy, organized, and presentable, including arranging magazines and brochures.
  • Appointment Scheduling:

    Schedule and confirm appointments for clients, employees, and management using scheduling software or manual systems.
  • Visitor Registration:

    Collect and record visitor information, issue visitor badges, and ensure security and access control as required.
  • Mail and Package Handling:

    Receive, sort, and distribute incoming mail and packages, and coordinate outgoing mail and shipments.
  • Customer Inquiries:

    Address inquiries and provide information about the organization, its services, and policies.
  • Admin Support:

    Assist various departments with administrative tasks such as data entry, filing, and photocopying.

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