Front Desk Executive

1 - 3 years

1 - 2 Lacs

Posted:14 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Company - Spree Hotels

Contact -8059553223

Location -Amritsar

Guest Relations & Operations Executive

Location: Amritsar (Assigned Hotel)
Experience: 1–3 years (Hospitality/ Operations preferred)

Role Summary

Seeking a Guest Relations & Operations Executive to manage guest experience during the Teerth Yatra program. The role involves handling check-in/check-out, coordinating with hotels, caterers and transport teams, resolving guest issues and ensuring service standards are consistently met.

Key Responsibilities

  • Ensure smooth guest check-in and check-out at hotels
  • Welcome guests and maintain regular interaction throughout their stay
  • Collect guest feedback and address concerns promptly
  • Coordinate with hotel staff to ensure service standards and checklists are followed
  • Work with caterers to ensure timely, hot and adequate food service
  • Be present during guest meal timings as the first point of contact
  • Coordinate with Bus POC regarding arrival and departure timings
  • Should follow the Executive checklists and submit to City Head

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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