Front Desk Executive

Company Description

Malabar Group, established in 1993 in Kerala, India, is a leading diversified business conglomerate and the parent company of Malabar Gold & Diamonds Limited, its flagship brand. With over 415 retail outlets across 15 countries, alongside wholesale units, design centers, and factories, the company is a global leader in the jewelry retail industry. Headquartered in Kozhikode, the group operates its international and national hubs in Dubai and Mumbai, respectively. Malabar Group also spans other industries, including real estate, luxury retail, infrastructure development, and entertainment.

Role Description

This is a full-time, on-site role for a Front Desk Executive in Noida- Sector 2, Uttar Pradesh. The Front Desk Executive will manage receptionist duties, answer phone calls with professional etiquette, welcome clients, and visitors, and ensure a positive customer experience. The role also involves maintaining a well-organized front desk area, managing appointments, responding to inquiries, and coordinating with other departments for effective operations.

Key Responsibilities

• Handle basic administrative tasks such as filing, data entry, and record keeping.
• Support HR and Admin teams with documentation and coordination when required.
• Ensure compliance with security and safety protocols for visitors and staff.
• Greet and welcome visitors in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly.
• Maintain visitor logs and issue visitor passes as per company policy.
• Manage incoming and outgoing mail and courier services.
• Assist in scheduling appointments and managing calendars.
• Maintain cleanliness and organization of the reception area.

Required Skills & Qualifications

• Education:

  Graduate in any discipline.

• Experience:

  0–2 years in a similar role, freshers with good communication skills may apply.

• Skills: Excellent

  verbal and written communication.
• Strong interpersonal and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask and manage time effectively.
• Professional appearance and demeanor.

Key Competencies

• Positive attitude and approachable personality.
• Attention to detail and organizational skills.
• Ability to handle confidential information with discretion.

Work Schedule

• Full-time.
• Location-based role (onsite)