Front Desk Executive

Job Title: Front Desk Executive

Job Summary:
The Front Desk Executive will be the first point of contact for visitors and callers, responsible for creating a welcoming environment and ensuring smooth front-office operations. This role requires strong communication skills, a pleasant personality, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

1. Reception & Visitor Management

• Greet and welcome visitors in a polite and professional manner.
• Maintain visitor logs and issue visitor passes.
• Inform relevant staff members of visitor arrivals.

2. Call Handling

• Answer, screen, and forward incoming calls promptly.
• Manage the company’s main telephone line and handle inquiries.
• Take accurate messages and ensure timely communication.

3. Front Desk Operations

• Maintain the reception area’s cleanliness and organization.
• Manage courier services, incoming and outgoing mail/documents.
• Coordinate meeting room bookings and ensure readiness.
• Handle basic administrative tasks such as photocopying, scanning, and filing.

4. Support to HR/Admin

• Assist with employee attendance coordination if required.
• Support HR/admin in day-to-day tasks such as documentation, record keeping, and event coordination.
• Manage ID card issuance, access cards, and related records (if applicable).

5. Customer Service

• Provide accurate information to visitors, clients, and employees.
• Address basic queries regarding the company, following escalation protocols when needed.

Skills & Qualifications:

• Graduate in any discipline (preferably in Administration, Hospitality, or related fields).
• Proven experience as a Front Desk Executive or in a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Well-groomed, professional appearance, and positive attitude.
• Strong organizational and multitasking abilities.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person