Front Desk Executive

Job Description : Front Desk Executive

Department: Sales / Administration
Position Type: Full-Time

Working Hours: 10:00 AM – 7:30 Pm

Work Location: Gwalior

Week Off: As per company policy

Role Overview:

We are seeking a well-presented, customer-oriented Front Desk Executive to manage reception operations and act as the first point of contact for visitors and clients. The role requires excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities

• Welcome and assist visitors, clients, and vendors with a courteous and professional approach.
• Manage the reception desk, including handling phone calls, inquiries, and directing them to the appropriate departments.
• Maintain and update visitor logs, appointment schedules, and front office records.
• Coordinate with internal teams to support daily operational activities.
• Ensure the reception area is clean, organized, and presentable at all times.
• Oversee courier management (incoming and outgoing).
• Provide administrative support such as data entry, documentation, filing, and basic reporting.
• Assist in scheduling meetings, preparing meeting rooms, and coordinating office events when required.
• Uphold company standards of customer service, confidentiality, and professionalism.

Qualifications & Requirements

• Bachelor’s degree preferred.
• 0–2 years of experience in front desk, reception, or administrative roles.
• Strong verbal and written communication skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Ability to handle pressure with calmness and accuracy.

What We Offer

• Professional and growth-oriented work environment
• Opportunity to represent the organization as the first point of contact
• Exposure to administrative operations and customer handling

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person