Front Desk Attendant

Job Description: As a Front Desk Attendant at the company, you will play a crucial role in ensuring the smooth operation of the front desk in Lonavala. Your responsibilities will include greeting and welcoming guests, handling phone calls proficiently, managing check-ins and check-outs, and consistently delivering exceptional customer service. You will also be responsible for managing reservations, maintaining the organization of the front desk area, and assisting guests with any inquiries or requests they may have. Key Responsibilities: - Greet and welcome guests in a friendly and professional manner - Answer and manage phone calls efficiently - Handle check-ins and check-outs promptly and accurately - Provide excellent customer service at all times - Manage reservations effectively - Ensure the front desk area is kept organized and presentable - Assist guests with inquiries and requests in a timely manner Qualifications Required: - Proficient in phone etiquette and communication skills - Experienced in receptionist duties and clerical skills - Previous customer service experience is preferred - Strong verbal and written communication skills - Ability to multitask and manage time effectively - Maintain a professional appearance and exhibit a friendly demeanor - Prior experience in the hospitality industry would be advantageous - High school diploma or equivalent,