Front Desk Attendant

Company Description

Hotel RDS Ramada is a hospitality company located near Jail Hata Chowk, Sarvodaya Nagar, Daltonganj, Jharkhand, India. Known for its commitment to providing exceptional guest experiences, the hotel offers comfortable accommodations and outstanding customer service. With a focus on excellence and professionalism, Hotel RDS Ramada is a preferred choice for travelers. The property's team is dedicated to creating memorable stays for its guests while maintaining high standards of service quality.

Role Description

This is a full-time, on-site role located in Kolkata for a Front Desk Attendant. The Front Desk Attendant will be responsible for welcoming guests, managing check-ins and check-outs, handling phone inquiries with etiquette, and providing excellent customer service. Additional responsibilities include managing the front desk area, assisting with clerical tasks, and ensuring smooth communication with other departments to enhance guests' experiences.

Qualifications

• Strong Phone Etiquette and proven abilities in Receptionist Duties
• Proficiency in Clerical Skills and attention to detail
• Excellent Communication skills and ability to effectively interact with guests and staff
• Exceptional Customer Service abilities to foster a positive guest experience
• Ability to handle multiple tasks and maintain professionalism under pressure
• Flexibility to work shifts, including weekends and holidays
• Experience in the hospitality industry is a plus
• High school diploma or equivalent is required