Front Desk Associate

We are seeking a friendly, organized, and experienced Receptionist to join our team at . The Receptionist will be Olive Care first point of contact for patients, families, and visitors, providing excellent customer service and ensuring a warm welcome to our centre. Key Responsibilities: 1. Greet and Welcome: Greet patients, families, and visitors, and provide a warm welcome to the centre. 2. Manage Front Desk: Manage the front desk area, answer phone calls, and respond to queries in a timely and professional manner. 3. Patient Registration: Register new patients, collect necessary documents, and ensure accurate data entry. 4. Scheduling: Schedule appointments, manage calendars, and coordinate with healthcare professionals. 5. Communication: Communicate effectively with patients, families, healthcare professionals, and other staff members. 6. Data Entry: Maintain accurate and up-to-date records, including patient files and billing information. 7. Centre Administration: Assist with centre administration tasks, such as managing mail, distributing documents, and maintaining supplies. 8. Customer Service: Provide excellent customer service, respond to patient and family concerns, and escalate issues as needed.