0 years

0 - 1 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Description

We are looking for freshers/entry-level candidates to join our BPO team for a part-time work-from-home position. This role involves assisting customers through phone calls and providing them with the necessary information and support.

Responsibilities

  • Handle inbound and outbound calls to assist customers with their inquiries.
  • Provide accurate information and resolve customer issues in a timely manner.
  • Maintain a positive attitude while dealing with customer requests and complaints.
  • Document customer interactions and maintain records of communications.
  • Work collaboratively with team members to improve service delivery.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Basic knowledge of computer operations and proficiency in MS Office.
  • Ability to handle customer queries and complaints with patience.
  • Strong problem-solving skills and attention to detail.
  • Willingness to work flexible hours, including evenings and weekends.

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