Telesales/Telemarketing Executive

Summary :

  Results-driven Telesales Executive with strong communication skills and a proven ability to build rapport, understand customer needs, and close sales effectively. Experienced in outbound and inbound calling, lead qualification, product pitching, and handling customer objections with confidence. Adept at meeting daily/weekly sales targets, maintaining CRM records, and delivering exceptional customer experience. Known for persistence, active listening, and a positive attitude that helps drive revenue growth and customer satisfaction   Key responsibilities

• Contact customers:

   Make outbound calls to potential and existing customers to introduce products or services.

• Sell products/services:

   Persuade customers and close sales, ensuring they understand the features and benefits.

• Handle inquiries:

   Answer customer questions and provide information about products, services, and offers.

• Generate leads:

   Identify and follow up on leads to generate new business opportunities.

• Build relationships:

   Develop and maintain relationships with customers to encourage repeat business and customer satisfaction.

• Process sales:

   Accurately record customer information and process purchase orders.

• Track data:

   Maintain accurate records of calls, sales activities, and customer interactions in a database or CRM system.

• Meet targets:

   Consistently achieve monthly and quarterly sales quotas.

• Handle complaints:

   Resolve customer grievances and complaints professionally. 

  Essential skills and qualifications

• Communication:

   Excellent verbal communication and active listening skills are crucial.

• Sales and negotiation:

   Strong ability to persuade and negotiate to close deals.

• Interpersonal skills:

   Ability to build rapport and maintain positive relationships with customers.

• Resilience:

   Capacity to handle rejection and stressful situations.

• Organization:

   Good time management and multitasking abilities.

• Problem-solving:

   Ability to resolve issues and answer customer questions.

• Technical proficiency:

   Familiarity with computers and CRM software. 

 

Interested candidates can contact at 9654589922.