Telesales/Telemarketing Executive

1 - 6 years

0 Lacs

Posted:10 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Lead Generation:

1. You'll identify fresh sales opportunities through inbound calls,

outbound cold calls, or email.

2. This involves proactively reaching out to potential clients and

businesses to explore their needs.

Customer Queries:

1. You'll be the first point of contact for customer inquiries.

2. By understanding their requirements, you'll provide accurate and helpful information.

Routing Leads:

1. When a lead shows interest, you'll route them to the relevant department for further development and deal closure.

Promoting Products/Services:

1. Your role includes connecting with potential customers and promoting your company's products or services.

2. You'll explain the benefits and value proposition to potential clients.

Data Collection:

1. Gathering customer details (names, addresses, phone numbers) is crucial for follow-up and maintaining relationships.

Team Collaboration:

1. If necessary, you'll direct leads to the field sales team for face-to-face interactions.

Service Quality:

1. Adhering to company norms ensures consistent service quality.

2. Satisfied customers are more likely to become repeat clients.

Database Maintenance:

1. Keeping an organized database of calls and interactions helps track progress and follow-ups.

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