Description We are looking for freshers/entry-level candidates to join our BPO team for a part-time work-from-home position. This role involves assisting customers through phone calls and providing them with the necessary information and support. Responsibilities Handle inbound and outbound calls to assist customers with their inquiries. Provide accurate information and resolve customer issues in a timely manner. Maintain a positive attitude while dealing with customer requests and complaints. Document customer interactions and maintain records of communications. Work collaboratively with team members to improve service delivery. Skills and Qualifications Excellent verbal and written communication skills in English. Basic knowledge of computer operations and proficiency in MS Office. Ability to handle customer queries and complaints with patience. Strong problem-solving skills and attention to detail. Willingness to work flexible hours, including evenings and weekends.
Description We are seeking a Software Engineer to join our dynamic team in India. This role is ideal for freshers/entry-level candidates who are eager to learn and grow in the software development field. Responsibilities Develop and maintain high-quality software applications. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and debug applications to optimize performance. Participate in code reviews and contribute to team knowledge sharing. Stay updated with emerging technologies and industry trends. Skills and Qualifications Proficiency in programming languages such as Java, Python, or C++. Familiarity with web development technologies (HTML, CSS, JavaScript). Basic understanding of database management systems (SQL or NoSQL). Knowledge of software development methodologies (Agile/Scrum). Strong problem-solving skills and attention to detail.
Description We are seeking freshers/entry-level candidates to join our dynamic team as Software Testers. In this role, you will be responsible for ensuring the quality and performance of our software products through rigorous testing practices. Responsibilities Design and execute test plans and test cases based on software requirements. Identify, record, and track defects using defect tracking tools. Collaborate with development teams to understand the software requirements and design specifications. Perform regression testing to ensure that existing functionalities are not affected by new changes. Participate in code reviews and provide feedback from a testing perspective. Automate test cases using testing frameworks and tools. Prepare and maintain test documentation including test plans, test cases, and test scripts. Report and communicate test results to stakeholders. Skills and Qualifications Strong understanding of software testing methodologies and processes. Familiarity with test automation tools such as Selenium, QTP, or similar. Basic knowledge of programming languages such as Java, Python, or C#. Experience with bug tracking tools like JIRA, Bugzilla, or similar. Understanding of web and mobile application testing. Ability to write clear and concise test cases and documentation. Strong analytical and problem-solving skills. Good communication skills and the ability to work collaboratively in a team.
Description This role is ideal for freshers/entry-level candidates looking to start their career in the BPO industry. As a Domestic BPO executive, you will be responsible for providing exceptional customer service, addressing queries, and ensuring a positive customer experience. Responsibilities Handle inbound and outbound calls to address customer queries and issues. Provide accurate information and resolve customer complaints in a timely manner. Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Follow up on customer interactions and ensure that issues are resolved to the customer's satisfaction. Document and update customer information in the database accurately. Collaborate with team members to improve processes and enhance customer experience. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Strong customer service orientation and problem-solving abilities. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Basic computer skills and familiarity with MS Office applications. Strong attention to detail and accuracy in data entry. Ability to work in shifts as required by the business.
Description We are seeking freshers/entry-level candidates for the position of Software Testing. The successful candidate will be responsible for ensuring the quality and performance of our software products through thorough testing and analysis. Responsibilities Design and execute test plans, test cases, and test scripts for software applications. Identify, document, and track defects and issues found during testing. Collaborate with development teams to understand product features and provide feedback on functionality. Perform regression testing to ensure that existing functionality remains unaffected by new code changes. Participate in the full software development lifecycle, providing testing input during the design and development phases. Report testing progress and results to stakeholders, ensuring transparency in the testing process. Skills and Qualifications Strong understanding of software testing methodologies and techniques. Proficiency in writing test cases and executing manual and automated tests. Familiarity with testing tools such as Selenium, JUnit, or TestNG. Basic knowledge of programming languages such as Java, Python, or C# is a plus. Ability to analyze and troubleshoot issues effectively and efficiently. Excellent verbal and written communication skills. Strong attention to detail and a passion for quality.