Surender Singh (Proprietor Of Web Axis Software Services )

Description We are looking for freshers/entry-level candidates to join our BPO team for a part-time work-from-home position. This role involves assisting customers through phone calls and providing them with the necessary information and support. Responsibilities Handle inbound and outbound calls to assist customers with their inquiries. Provide accurate information and resolve customer issues in a timely manner. Maintain a positive attitude while dealing with customer requests and complaints. Document customer interactions and maintain records of communications. Work collaboratively with team members to improve service delivery. Skills and Qualifications Excellent verbal and written communication skills in English. Basic knowledge of computer operations and proficiency in MS Office. Ability to handle customer queries and complaints with patience. Strong problem-solving skills and attention to detail. Willingness to work flexible hours, including evenings and weekends.