As a Forward Deployed Engineer
at Zamp.ai , you will be the front line of our business. You will work directly with our customers to understand their unique needs and challenges, then design, build, and implement workflows on top of our core platform. Your mission is to turn complex requirements into elegant, functional, and scalable solutions that deliver measurable value. This role requires a unique
blend of technical expertise, business acumen, and a product-oriented mindset. You will be a trusted
advisor to our customers, a collaborator with our engineering team, and a critical voice in shaping our product roadmap.
Responsibilities:
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Workflow Design & Implementation
: Design and implement end-to-end customer workflows and backend integrations on our platform, translate business requirements into scalable, reliable, and maintainable technical solutions.
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Technical Problem-Solving:
Translate complex customer requirements and business challenges into clear, accountable technical deliverables. You will rapidly build prototypes (POCs/MVPs) and scalable solutions to validate and demonstrate value.
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Cross-Functional Collaboration:
Serve as a vital link between the customer and our internal teams (Engineering, Product, and Sales). You will provide critical feedback to the product team to inform our roadmap and work with engineering to debug issues and build new features.
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Customer Enablement:
Guide and train customer stakeholders, ensuring they are proficient and comfortable with the implemented solutions. This includes conducting demos and providing technical support.
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Business Impact:
Continuously monitor and measure the success of deployed solutions, focusing on key business metrics and ROI. You will effectively communicate the value and impact of your work to both technical and non-technical audiences.
Qualifications:
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2-5 years years of experience in Python with strong software engineering fundamentals.
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Proven experience in technical roles such as Solutions Architect, Forward Deployed Engineer, or Backend Engineer, with a strong ability to understand customer requirements and design effective solutions.
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Hands-on experience in designing and building backend systems, APIs, and integrations, with a focus on reliability, scalability, and performance.
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A strong product mindset, with the ability to see beyond the code and understand user experience and business outcomes.
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Excellent communication and stakeholder management skills. You can translate complex technical concepts into clear business value and build strong relationships with customer teams.
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The ability to thrive in a fast-paced, ambiguous environment and adapt quickly to new challenges.
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Experience with APIs Integrations, developer platforms, and modern backend engineering tools, including designing, building, and scaling reliable services.
Perks:
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Competitive salaries and stock options with substantial potential upside.
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Collaborate with top talent.
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Diverse and inclusive workspace.
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Comprehensive medical insurance for employees, spouses, and children.
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A culture celebrating every victory.
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Continuous learning and skill development opportunities.
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Enjoy good food, games, and a comfortable office environment.