Food and Beverage Captain

A Food and Beverage Guest Service Team leader (GSA-F&B) is responsible for providing exceptional customer service in a dining establishment. Your main duties will include greeting guests warmly, taking orders accurately, making recommendations, and ensuring a positive dining experience while upholding food safety and hygiene standards. Customer Service: - Warmly and professionally greet guests. - Take food and beverage orders accurately and efficiently. - Provide recommendations and answer questions about menu items. - Address any concerns or complaints promptly to ensure customer satisfaction. - Maintain a positive and friendly demeanor at all times. Order Management: - Record orders accurately and relay them to the kitchen or bar staff. - Ensure timely delivery of food and beverages to guests. Table Service and Setup: - Prepare and set tables according to standards. - Maintain cleanliness in dining areas. - Clear and tidy tables after guests depart. Food Safety and Hygiene: - Adhere strictly to all food safety and hygiene standards. - Safely handle food and beverages to prevent contamination. - Report any unsafe conditions or incidents to management promptly. Other Duties: - Assist with opening and closing duties. - Restock supplies as necessary. - Promote food and beverage offerings to guests. - Participate in training programs to enhance skills and knowledge. This is a full-time, permanent position for individuals with at least 3 years of experience in Food and Beverage. The work location is in Gurgaon, Haryana, and requires in-person presence. Benefits include health insurance and Provident Fund. If you are interested in this role, please provide your availability to join us. We look forward to welcoming you to our team and working together to deliver exceptional dining experiences to our guests.,