Florist Store Manager

Job Title: Store Manager – Floral Boutique

Location: Mangaluru

Company: Iris Group

Industry: Floral / Events / Retail

About the Role

We are looking for a highly organized and creative Store Manager to lead our premium floral boutique operations. The ideal candidate will have strong retail management experience, a passion for flowers & aesthetics, and the ability to deliver delightful customer experiences while driving business growth.

• Develop business strategies to grow the customer base, increase store traffic, and maximize profitability
• Meet sales targets by training, motivating, mentoring, and providing feedback to store staff
• Ensure high levels of customer satisfaction through exceptional service delivery
• Maintain outstanding store condition, hygiene, and visual merchandising standards
• Complete store administration and ensure compliance with company policies & operational procedures
• Analyse buying trends, customer needs and store performance to improve sales and product mix
• Propose innovative ideas to increase market share and brand visibility
• Handle all staff- or customer-related issues including complaints and grievances professionally
• Conduct performance appraisals, identify training needs, and support career growth of team members
• Be a role model for positive behavior, discipline, and high performance
• Prepare daily/weekly sales reports, inventory tracking, and cash management
• Coordinate with vendors and event teams for timely floral supply and design support
• Manage additional store operations as required

Requirements

• Proven experience as a Store Manager / Retail Manager (experience in floral, lifestyle, décor, or boutique retail is preferred)
• Strong leadership and team management skills
• Excellent communication and customer service mindset
• Ability to multitask, problem-solve and work in a fast-paced environment
• Good understanding of retail POS systems, stock management & visual merchandising
• Creative eye for floral arrangements, color coordination and display (added advantage)

Apply now and be a part of Iris Group’s growing floral business.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person