Iris Florist & Decor

Job Title: Store Manager – Floral Boutique Location: Mangaluru Company: Iris Group Industry: Floral / Events / Retail About the Role We are looking for a highly organized and creative Store Manager to lead our premium floral boutique operations. The ideal candidate will have strong retail management experience, a passion for flowers & aesthetics, and the ability to deliver delightful customer experiences while driving business growth. Develop business strategies to grow the customer base, increase store traffic, and maximize profitability Meet sales targets by training, motivating, mentoring, and providing feedback to store staff Ensure high levels of customer satisfaction through exceptional service delivery Maintain outstanding store condition, hygiene, and visual merchandising standards Complete store administration and ensure compliance with company policies & operational procedures Analyse buying trends, customer needs and store performance to improve sales and product mix Propose innovative ideas to increase market share and brand visibility Handle all staff- or customer-related issues including complaints and grievances professionally Conduct performance appraisals, identify training needs, and support career growth of team members Be a role model for positive behavior, discipline, and high performance Prepare daily/weekly sales reports, inventory tracking, and cash management Coordinate with vendors and event teams for timely floral supply and design support Manage additional store operations as required Requirements Proven experience as a Store Manager / Retail Manager (experience in floral, lifestyle, décor, or boutique retail is preferred) Strong leadership and team management skills Excellent communication and customer service mindset Ability to multitask, problem-solve and work in a fast-paced environment Good understanding of retail POS systems, stock management & visual merchandising Creative eye for floral arrangements, color coordination and display (added advantage) Apply now and be a part of Iris Group’s growing floral business. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person