Floor Supervisor

Job Description

Job description: Supervise daily operations on the service floor, ensuring timely execution of repairs and services as per job cards. Allocate work to technicians based on skill level, availability, and job complexity. Monitor ongoing repair jobs for quality and adherence to OEM guidelines. Ensure the use of proper tools, equipment, and diagnostic devices as per manufacturer standards. Track job status and update service advisors to ensure timely vehicle delivery to customers. Perform root cause analysis for repeat complaints or escalated technical issues. Ensure pre-delivery inspection (PDI), road tests, and final quality checks are conducted before vehicle handover. Coordinate with parts department for availability and timely issuance of spares. Monitor technician productivity, efficiency, and bay utilization. Ensure workplace safety, cleanliness, and compliance with service SOPs and audit requirement s Deep understanding of vehicle systems: engine, transmission, suspension, brakes etc. Knowledge of DMS (Dealer Management System) for job tracking and technician allocation. Experience with warranty repairs, estimations, and cost control. Understanding of workshop KPI metrics: Efficiency, Productivity, Repeat Repairs, etc. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Yearly bonus Work Location: In person