Job
Description
1. Job PURPOSE: Branch Manager will be responsible for the day to day activities of the clinic and will ensure that the clinic is organized, efficient and produces operational efficiencies. Ø Responsible for performing clinic duties on a professional level and works closely with senior management Ø To Ensure that system and protocols must be followed within the Branch 2. ROLE AND RESPNSIBILITIES: Marketing and Branding Ø To do activities regarding branding and marketing as suggested by COO Sales & Revenue: Ø You have to look after for Sales & revenue part as well. Ø Periodically you have to look at Sales & revenue report for respective branch. Ø If you find any deficiency in sales & revenue report you have to inform to your superior. Man power mapping Ø To hire new employee Branch Manager need to fill manpower requirement form and should submit to Human Resources Department via email. Staff grievances Ø All the staff grievances would be taken care by Branch Manager. If any serious grievances are there, then only informing to Head Office. Machine cleaning Ø Branch Manager should make sure that all machineries in clinic are clean and do not contain dust. Ø Cleaning of minor OT instruments. Ø Branch Manager should make sure that all instruments are being autoclave. Ø Branch Manager should be aware of expiry date of expensive medication Break down of machine Ø In case of any break down in machine Branch manager should first find out cause of break down and then inform to Service engineer via email. Ø Head Office will inform company and call engineer. Ø Branch Manager should collect service report from engineer and maintain file reports. Dress code Ø Branch Manager will make sure that every employee is in proper uniform with name tag. Ø Branch head will make sure that Dress code policy is properly followed. Appointment maintenance of reception: Ø Branch manager ensure that reminder calls to patients are done or not. Ø Making sure of daily minimum number of appointments. Ø Planning of next appointment for existing patients. Staff management: Ø If more than two employees are on leave same day, then arranging staff from other branch. (first inform to HO and take permission) Miscellaneous: Ø All miscellaneous things are authorised by Branch head (i.e.) auto fair of staff any allowance to staff etc. Mobile phone submission. Ø Every staff should submit mobile to Branch manager in office time. Ø Employees cannot keep mobile phone in their locker. Housekeeping maintenance: Branch manager should make sure Housekeeping maintenance like wash room, water tank, dustbin cleaning. Ø Making sure Water bottle on every table. Ø Ensuring no dust in clinic. Administration: Ø Software update on daily basis. Do Daily Audit of defined protocols Ø Ensuring discipline between staff members. Ø Ensuring CCTVs are in working mode and uncovered Ø Maintaining silence in clinic. Ø Ensuring that lunch time should be 15-20 minutes and not more than two staffs from one department should be at a lunch same time in. Ø For growth of Clinic, Management can give you extra responsibility any time. 3. COMMUNICATIONS AND RELATIONSHIPS: Internal : Operation Manager, HR Manager, Department personnel, Employees External: Patients, Service Agencies 4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB Education Graduate or Masters Experience Graduation Min 3 Years, Masters with min 1 year experience in Sales or related field Skills Proficiency in Hindi, English and local languages Leadership skills Excellent interpersonal & communicational skills Good Leadership & Decision making skills Microsoft Office 1. Job PURPOSE: Ø Branch Manager will be responsible for the day to day activities of the clinic and will ensure that the clinic is organized, efficient and produces operational efficiencies. Ø Responsible for performing clinic duties on a professional level and works closely with senior management Ø To Ensure that system and protocols must be followed within the Branch 2. ROLE AND RESPNSIBILITIES: Marketing and Branding Ø To do activities regarding branding and marketing as suggested by COO Sales & Revenue: Ø You have to look after for Sales & revenue part as well. Ø Periodically you have to look at Sales & revenue report for respective branch. Ø If you find any deficiency in sales & revenue report you have to inform to your superior. Man power mapping Ø To hire new employee Branch Manager need to fill manpower requirement form and should submit to Human Resources Department via email. Staff grievances Ø All the staff grievances would be taken care by Branch Manager. If any serious grievances are there, then only informing to Head Office. Machine cleaning Ø Branch Manager should make sure that all machineries in clinic are clean and do not contain dust. Ø Cleaning of minor OT instruments. Ø Branch Manager should make sure that all instruments are being autoclave. Ø Branch Manager should be aware of expiry date of expensive medication Break down of machine Ø In case of any break down in machine Branch manager should first find out cause of break down and then inform to Service engineer via email. Ø Head Office will inform company and call engineer. Ø Branch Manager should collect service report from engineer and maintain file reports. Dress code Ø Branch Manager will make sure that every employee is in proper uniform with name tag. Ø Branch head will make sure that Dress code policy is properly followed. Appointment maintenance of reception: Ø Branch manager ensure that reminder calls to patients are done or not. Ø Making sure of daily minimum number of appointments. Ø Planning of next appointment for existing patients. Staff management: Ø If more than two employees are on leave same day, then arranging staff from other branch. (first inform to HO and take permission) Miscellaneous: Ø All miscellaneous things are authorised by Branch head (i.e.) auto fair of staff any allowance to staff etc. Mobile phone submission. Ø Every staff should submit mobile to Branch manager in office time. Ø Employees cannot keep mobile phone in their locker. Housekeeping maintenance: Ø Branch manager should make sure Housekeeping maintenance like wash room, water tank, dustbin cleaning. Ø Making sure Water bottle on every table. Ø Ensuring no dust in clinic. Administration: Ø Software update on daily basis. Do Daily Audit of defined protocols Ø Ensuring discipline between staff members. Ø Ensuring CCTVs are in working mode and uncovered Ø Maintaining silence in clinic. Ø Ensuring that lunch time should be 15-20 minutes and not more than two staffs from one department should be at a lunch same time in. Ø For growth of Clinic, Management can give you extra responsibility any time. 3. COMMUNICATIONS AND RELATIONSHIPS: Internal : Operation Manager, HR Manager, Department personnel, Employees External: Patients, Service Agencies 4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB Education Graduate or Masters Experience Graduation Min 3 Years, Masters with min 1 year experience in Sales or related field Skills Proficiency in Hindi, English and local languages Leadership skills Excellent interpersonal & communicational skills Good Leadership & Decision making skills Microsoft Office Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
