Finance Manager & Credit Controller

Role Overview

The Credit Controller is responsible for managing the companys accounts receivable, ensuring timely collection of outstanding debts, and minimizing credit risk. This role involves building strong relationships with customers, monitoring credit limits, resolving disputes, and collaborating closely with sales and finance teams to support the businesss cash flow objectives.

Key Responsibilities

• Manage the collection of outstanding customer invoices within agreed terms.
• Monitor customer accounts to ensure credit limits and payment terms are adhered to.
• Perform regular account reconciliations and follow up on overdue balances.
• Assess and evaluate customer creditworthiness in line with company policy.
• Prepare aging analysis reports and provide regular updates to management on debtor positions.
• Liaise with customers to resolve billing queries, disputes, or discrepancies.
• Support month-end closing by providing accurate receivables data and provisions.
• Collaborate with sales, customer service, and finance teams to improve debt collection efficiency.
• Recommend and implement process improvements for credit control and cash application.
• Ensure compliance with company credit policies and internal controls.

Key Skills & Competencies

• Strong understanding of credit control, accounts receivable, and cash flow management.
• Excellent negotiation and communication skills with a customer-centric approach.
• Analytical mindset with attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Proficiency in MS Excel and ERP systems (D365/SAP).
• Problem-solving and dispute-resolution skills.

Qualifications & Experience

• Professional qualifications (CA Inter, CMA, ACCA, MBA from reputed university or equivalent) preferred.
• 36 years of experience in credit control / accounts receivable, preferably in manufacturing or distribution.
• Experience working in multinational or large-scale organizations will be an advantage.

Key Performance Indicators (KPIs)

• Days Sales Outstanding (DSO).
• Overdue receivables (% of total AR).
• Collection efficiency against targets.
• Reduction in bad debts/write-offs.
• Timely and accurate reporting.