Field Support Coordinator & Office Administrator

Role & responsibilities

Primary Responsibilities:

• Manage all activities related to vehicle transportation and demo movement across Pan India.
• Plan and optimize travel routes to ensure efficient resource utilization.
• Coordinate with drivers to provide routing guidance and on-ground operational support.
• Ensure timely arrival at demo sites and conduct demonstrations as per schedule.
• Set up and initiate demo machines before each session.
• Organize and keep demo equipment pre- and post-demonstration.
• Maintain accurate, location-wise feedback records after each demo.
• Monitor real-time vehicle locations and coordinate movements to avoid delays.
• Ensure adherence to transportation laws and safety standards.
• Maintain documentation related to Vehicle and driver activities, fuel usage, and vehicle maintenance.
• Collaborate with demo and sales teams to ensure smooth execution at each site.
• Provide basic troubleshooting support for demo equipment when required.

Secondary Responsibilities (Office Admin):

• Assist with daily office coordination tasks such as managing inventories, courier handling, and documentation.
  
• Support the operations team with filing, data entry, and record management.
  
• Help in scheduling meetings, coordinating vendor visits, and maintaining office supplies.
  
• Handle basic administrative communication and ensure smooth office workflow.
  
• Assist in managing service vendors (maintenance, housekeeping, etc.) whenever required.
  

Qualifications

• Minimum qualification:

  Graduate in any discipline (including ITI, Diploma, or relevant computer course).

• Experience:

  3 to 8 years in transport, logistics, driver coordination, or software/hardware support roles, with administrative responsibility.
• Basic communication skills in English and Hindi.
• Basic computer proficiency (Excel, Google Sheets, etc.).
• Strong time management and ability to work under pressure.
• Willingness to travel across locations, Pan India, for more than 20 days in a month.