Field Specialist

Role Overview: As a Field Specialist at Satin Creditcare Network Limited (SCNL) located in Mandi Dabwali, your primary responsibility will be to conduct field visits, troubleshoot issues, provide customer service, and offer training to clients and team members. Additionally, you will be required to analyze data and ensure effective communication with clients and colleagues. Key Responsibilities: - Conduct field visits to address client issues and provide necessary support - Troubleshoot technical and operational problems on-site - Deliver exceptional customer service to ensure client satisfaction - Offer training sessions to clients and team members to enhance their skills and knowledge - Analyze data to identify trends and make informed decisions - Communicate effectively with clients and colleagues to maintain strong relationships - Manage tasks independently and efficiently while working on-site Qualification Required: - Strong analytical skills for data analysis and problem-solving - Excellent communication skills for interacting with clients and team members - Proficiency in troubleshooting and resolving issues on-site - Customer service skills with a focus on client satisfaction - Experience in providing training to clients and team members - Ability to work independently and manage tasks on-site - Experience in the microfinance or financial services industry is a plus - Bachelor's degree in Business, Finance, or related field (Note: No additional details of the company were mentioned in the provided job description),