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1.0 - 5.0 years

1 - 5 Lacs

Chennai

Work from Office

Role & responsibilities • Diagnose faults, carry out repairs, and perform calibration for generators or batteries. Provide technical support to customers, ensuring that all service-related tasks are completed promptly and efficiently. Respond to emergency breakdowns and ensure timely service interventions to minimize downtime. Install, test, and commission new systems as required, including DG sets, generators, and backup power solutions. Maintain accurate records of services performed, including parts used and any additional issues identified. Ensure compliance with safety standards and industry regulations while working on electrical and mechanical systems. Monitor and track parts inventory to ensure the availability of essential components. Perform routine inspections, preventive maintenance, and diagnostic troubleshooting on DG sets, generators, and battery banks to ensure optimal performance What makes you a great addition to the team : Candidate must have 4-5 Year of experience in Field Service of DG & Battery Sector. Also, we can prefer fresher (Diploma in Mechanical, Electrical & Electronics Engineer) Conduct training sessions for customers, explaining the operation and maintenance of their generators, DG sets, and battery systems. Work collaboratively with other technical teams to resolve complex issues and enhance service offerings. Travel to various client sites, as required, to provide on-site service and support. Why Chakr: Live your best life at Chakr Innovation with: • Health Insurance • Learning and development • Maternity and Paternity leaves • Friendly peers & coworkers • Wellness Program • Perks & Bonuses • Lifestyle benefits (Work life balance & mobility)

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0.0 - 3.0 years

1 - 2 Lacs

Vapi

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Responsibilities: * Ensure timely after-sales support * Provide technical services on site * Collaborate with sales team for customer satisfaction * Conduct installation testing * Manage service operations Health insurance Assistive technologies Job/soft skill training Capability building program

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3.0 - 8.0 years

3 - 8 Lacs

Pune, Bengaluru, Delhi / NCR

Work from Office

Role & responsibilities Vehicle diagnostics (mechanical, electrical, electronic) Technical troubleshooting and repairs Preventive and corrective maintenance Root cause analysis Warranty claim evaluation Vehicle performance monitoring Use of diagnostic tools (e.g., OBD-II scanners) Hands-on experience with vehicle systems Handle Customer compaint, dealer complaint, Preferred candidate profile Electrical /Mechanical /automobile engineering Strong analytical and problem-solving abilities Excellent communication and customer interaction skills Ability to train workshop technicians and educate customers Adaptability to rapidly changing technology Willingness to travel to service centers, dealerships, and customer sites

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10.0 - 15.0 years

8 - 12 Lacs

Thane

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The main areas of role and responsibilities, including the competencies that are particularly important to fulfill the role will be as under Advise and assist the management in fulfillment of the legal requirements and implementation of EHS management system at Substations, MV/HV electrical installations(indoor / outdoor), ETC services, filed service, electrical shutdown and O&M sites, for various industrial, IT & Discom customer Support field service operations team, Contractors and Customers to foster zero harm culture and ensure compliance to EHS requirements at project/ service and O&M sites. EHS Planning of service outage with the Supply Chain and Field service Manager. Support the Field service team in initial site EHS set up including site kick off meetings, inspection of tools, tackles, equipment and other EHS processes. Preparation and periodic review of site EHS Plan, Method statement, risk assessment, procedures at outage sites, CAPA rolled out by the back office. Contractor EHS management- support the SCM and field service teams in Contractor EHS qualification checks, performance evaluations, improvement roadmaps, engagements, monitoring and reviews. Hand hold Contractors and Customer for developing Zero Harm Culture and further improvements. Conduct training for field service employees and Contractors at sites. Support site lead/in charge to achieve the EHS objectives, targets and management programmes. Incident reporting, investigation and analysis. Track compliance of actions. Compiling and communication of EHS MIS as per the set frequency. Conduct site EHS audits/ risk assessments as per the audit plan. Suggest resources and solutions for improvements. Interface with Customer and other interested parties related to the Business operations. Preparation of MIS and presentation to the Field services and EU EHS Head management. Desired candidate Professional qualificationsDiploma/Advance diploma in industrial safety from State-board / technical boards/ DISH approved or B-Tech/ M-Tech in Safety. NEBOSH IGC will be an added advantage. Basic qualificationsDegree/Diploma in Electrical, Electrical & Electronics, Power System branch of Engineering Work experience in the field of Electrical Service & Maintenance, Large Electrical EPC projects, MV/ HV Testing, commissioning for at least for 10 years. At least 5 years as independent site EHS in-charge. Experience of handling multiple sites/ team of EHS resources as an EHS coordinator. Detailed knowledge of all maintenance requirements pertaining to EHS. WEVE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.

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1.0 - 4.0 years

5 - 9 Lacs

Kolkata

Work from Office

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. : Ensure customer satisfaction from service contracts as well as service project management. Creating business impact and sustainability through year-on-year service bank growth. Acquisition spare and small project from existing customer accounts to impact the business growth. Managing the P&L for the assigned projects, contracts and ensure committed profitability. Maintain the cash flow for the assigned projects. Support sales team through generation of leads, cost optimization and customer connections. Acquisition of sustainable talents and retention of potential resources in the organization. Planning and deployment of resources to ensure maximum productivity. Enhancement of technical knowledge of service delivery team through proper planning of trainings and on-job deployments. Maintain documents for internal and external audits to ensure zero deviation in business process. Maintaining EHS policies to ensure zero tolerance in safety. Explore potential Digital transformation of traditional business Make your mark in our exciting world of Siemens. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure athttps://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens

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1.0 - 4.0 years

4 - 8 Lacs

Bengaluru

Work from Office

: Looking for self-motivated, goal oriented and customer focus FSE for South region, the person will be responsible for managing customer service with designated region. Ensuring smooth customer service operation at designated area with highest level of customer satisfaction. Role and Responsibilities: Perform installations, start-ups, maintenance, repairs and updates of all Siemens healthcare POC products. Ability to handle South Region Business Partner Service Team to perform day to day work. Collaboration requires with Regional Business partner and their service team to execute service operations efficiently. Reviewing Service Provider Engineer competency and seeking customer feedback for evalution. Communicating and accept all operative requests from the Customer Care Centre. Ensure the proper use of tool & test equipment. All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account. Maintain highest customer satisfaction, within the framework of Siemens Healthcare, Customer Services Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met. Role needs to work with Sales and Clinical Application team to successfully implement complex solutions. Interact with the Technical Solution Centre and Regional Support Centre to ensure proper issue. resolution.

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8.0 - 12.0 years

15 - 25 Lacs

Hyderabad, Bengaluru

Hybrid

Dynamics 365 CE Functional Consultant. ( Functional Leads Sales, Customer Service, Field Service Modules) Should have 8+ years experience as Dynamics CRM / 365 CE Functional Consultant, with a successful track record of implementing CRM solutions. Should have done at least 3 full-scale CE Implementations Proficiency in customizing Dynamics 365 CE entities, forms, views, workflows, and reports. Strong analytical and problem-solving skills, with the ability to translate complex insurance needs into functional CRM requirements. Strong understanding of Business processes in Sales, Marketing, Customer Service, Field Service, and Project Operations. Experience with integration tools and methods to connect D365 CE with other systems. Familiarity with agile methodologies and modern project management tools. Lead and facilitate workshops, interviews, and requirements-gathering sessions to capture specific needs and translate them into effective CRM solutions. Design and architect Dynamics 365 CE solutions that align with industry best practices, including entities, relationships, forms, views, and workflows. Collaborate with technical teams to develop integrations between Dynamics 365 CE and specific systems, ensuring smooth data exchange and end-to-end functionality. Guide clients through the implementation process, including user training, change management, and solution adoption. Create detailed functional design documents, process flows, and system documentation to facilitate implementation and customization efforts. Provide subject matter expertise in industry trends and CRM best practices. Should have good communication skills.

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2.0 - 5.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelors of Science,Master Of Technology,Master Of Science,Master Of Engineering,Master of Business Administration Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Candidate must have good experience in implementing Oracle Field Service Cloud Strong technology skills in Oracle Field Service Cloud. Working knowledge of configuring and customizing OFSC plugins using Javascript and OJET (Must HAVE). Working knowledge of OFSC setups including message scenarios, filters, routing, plugins. Strong domain and process knowledge of Field Service Ability to engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution. Preferred Skills: Technology-Oracle Cloud-Oracle Field Service Cloud

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3.0 - 5.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Educational Bachelor of Engineering,BSc,BCA,MTech,MSc,MCA Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Primary skills:Technology-SAP Functional-SAP C4C Preferred Skills: Technology-SAP Functional-SAP C4HANA-SAP Field Service Management

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2.0 - 7.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance business operations and efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement ServiceNow Human Resource Service Management (HR) applications.- Collaborate with stakeholders to gather requirements and understand business processes.- Troubleshoot and resolve technical issues in applications.- Provide technical support and guidance to team members.- Stay updated with the latest trends and technologies in application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Human Resource Service Management (HR).- Strong understanding of IT service management processes.- Experience in developing and configuring ServiceNow applications.- Knowledge of JavaScript, HTML, CSS for customization.- Hands-on experience in integrating ServiceNow with other systems. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow Human Resource Service Management (HR).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

10 - 14 Lacs

Pune

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP CX Service Cloud C4C Good to have skills : SAP Sales and Distribution (SD)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications align with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Strong SAP technical, configuration, and business area knowledge in S4 HANA CS module (Service management) and S4 HANA Service solution.- In-Depth knowledge of repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer- Equipment master setup, tracking and integration with warranty tracking and coordination with SD and FI modules for reporting of warranty recognition- Very good knowledge of Service work orders and integration throughout repairs process- Knowledge of service labor posting and integration with time keeping systemGood Knowledge of material issues and postings- Knowledge of S4 HANA Integration with Field service management is strongly desired.- Translate user's requests into application system solutions- Resolve business issues by working with various groups within the company- Redesign procedures to suggested best business practices in S4 HANA - We are also looking for people with integration capabilities and cross modular capability in SAP SD and MM/LE.- Strong understanding & experience in Integration of CS and SD with Material Management (MM), Logistics Execution (LE) & Financial Accounting (FI) modules. Professional & Technical Skills: - Should have excellent communication skills- Ability to work in a customer environment and work in coordination with a remote project team- Ability to build good training documentation- Analytical skills to build problem statements and come up with solution statements- Experience in managing tasks and deliverables related to an SAP implementation project in different phases Additional Information:- The candidate should have minimum 5 years of experience in SAP CX Service Cloud C4C.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 5.0 years

2 - 4 Lacs

Hyderabad

Remote

Field service of UPS and batteries at customer site. Break down fixing, preventive maintenance, installation of UPS and Batteries, software upgradation Preferred candidate profile Experience in UPS field

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3.0 - 6.0 years

5 - 8 Lacs

Mumbai, Bengaluru

Work from Office

The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high speed inspection and batch coding equipment. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing company. Essential Functions: Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support. Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment. Must be self-motivated with ability to work & think well independently. Perform scheduled and un-scheduled maintenance of equipment and associated equipment. Provide installation expertise at customer sites as well as conducting pre-installation assistance. Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns. Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipments as per ACE Technologies Standards. Work with engineering, project management, spare parts and management groups to resolve escalated problems. Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner. Properly document, label, and return all defective parts resulting from repair. Make technical recommendations to Technicians, Operators and Artisans. Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline. Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept. Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to ACE Technologies requirements. Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the ACE Technologies manufacturing facility. Assist the spare parts department with recommended spare parts and wear parts to existing and new customers. Provide technical support to other Field Service Engineer Technician on the field or in- house Overtime may be necessary as work load dictates. This may include weekdays or weekends. Must be able to use a computer for creation of reports and data entry required. Must be able to use a smartphone and any related applications required for the job or timekeeping. Must maintain clean and professional appearance while working with customers, vendors and colleagues. Accept other responsibilities as requested or required by the Service Manager or the Company as needed. Must participate in training opportunities as determined by the Company. Required qualifications and skills: A Bachelors degree Diploma. 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry. Preference: Blister Packaging, Cartoning, Filling Line and Conveyors. Able to complete projects in a timely manner Excellent computer literacy is must and knowledge of visualization would be preferred. The ability to work with multiple discipline projects. Excellent organizational, time management, leadership, and decision-making skills. Strong written and verbal communication skills.

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: Servicing of Meiko dish washing machines at sites Health insurance Provident fund Annual bonus

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0.0 - 5.0 years

1 - 3 Lacs

Ernakulam

Work from Office

We are looking for motivated and technically skilled Field Service Technicians to join our team. The role involves on-site servicing, maintenance, and troubleshooting of diesel power generators at customer locations. Travel allowance Performance bonus Provident fund

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1.0 - 6.0 years

1 - 3 Lacs

Andra Pradesh, Telangana

Work from Office

Key Responsibilities 1. Ensure that all activities are carried out safely in accordance to all relevant country specific Health & Safety legislation and Gilbarco Veeder Root HSE policy/procedures. 2. The associate is personally responsible for contributing to a safe working environment by maintaining an orderly work area and proactively raising safety concerns. 3. Ensure that all training and qualifications necessary to perform work tasks are identified in a timely manner and that no activities are undertaken without suitable competence. 4. Carry out preventive maintenance jobs as per schedule. 5. Carry out breakdown jobs assigned by the ASM. 6. Update spares requirement to ASM. 7. Collect the spares from courier office / Service centre and resolve the complaint immediately on receipt of spares. PDS Field Engineer 2 8. Ensure resolution of complaints in the 1st visit itself. 9. Return defective spares to stores within 7 days of closure of complaint. 10. Return unused ok spares immediately to the stores department. 11. Provide feedback to the CSD immediately after closure of complaint. 12. Submit all Breakdown service reports to ASM/Stores and Preventive maintenance reports to Commercial Executive on a weekly basis. 13. Report non-compliance issues if found being practices in the system to supervisor or use Speak up opportunity provided by the company.

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4.0 - 9.0 years

4 - 5 Lacs

Hospet

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Experience in Automobile industry, Farm equipment, Retail parts network, Rural sales and servic On tacking the Gurus and briefing them on the Bandhu Program based on NEEV shortlisted Identifying mechanics who are interested to work as Gurus

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4.0 - 9.0 years

4 - 5 Lacs

Rohtak

Work from Office

Experience in Automobile industry, Farm equipment, Retail parts network, Rural sales and servic On tacking the Gurus and briefing them on the Bandhu Program based on NEEV shortlisted Identifying mechanics who are interested to work as Gurus

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1.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

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1.0 years

0 - 2 Lacs

Kolkata

Work from Office

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

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1.0 years

0 - 2 Lacs

Mumbai

Work from Office

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

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4.0 - 9.0 years

18 - 20 Lacs

Pune, Bengaluru

Work from Office

Territory Service Manager Role Description Plan and conduct customer engagement programs (care camps, mobile service, customer meets, Do-it-yourself trainings) for improving PSS/NPS scores Review the customer complaints and put effective preventive actions Ensure assembly quality as per standards at distributor assembly plant and provide product performance feedback regularly to HO to improve product quality Ensure settlement of distributor claims such as transit, warranty, spare parts etc. and handle distributor queries Improve service and parts reach by network expansion and improve service quality by adherence to service processes (training, audit, implementation & usage of DMS) Understanding market dynamics (in terms of service & parts) and suggest appropriate measures (new product launches, network, pricing and new initiatives of competition) Develop programs/actions to improve service inflow and parts sales of distributors/dealers Ensure availability of genuine spare parts in all the distributor/dealer/3S/2S and APS/retailers outlets to achieve retail plan Ensure availablity of manpower as per the approved organization structure at distributors, build the competency level and suggest reward/recognition programs to distributors Conduct PGM training and engagement Programs Preferred candidate profile Btech/BE No Career & Education Gap Age limit upto 32 only

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1.0 - 5.0 years

7 - 8 Lacs

Delhi, India

On-site

Job Summary: Revamp Moto Private Limited is looking for a highly skilled and motivated Field Service Technician to join our dynamic service team. In this role, you will be responsible for diagnosing, repairing, and maintaining electric vehicles (EVs) while ensuring customer satisfaction and safety . Your technical expertise and commitment to quality service will play a crucial role in maintaining our company's reputation for excellence. Key Responsibilities: ???? Maintenance & Inspection: Perform routine maintenance and thorough inspections on electric vehicles. ???? Troubleshooting & Diagnostics: Identify and resolve mechanical and electrical issues using advanced diagnostic tools. ???? Repairs & Compliance: Execute repairs on EV components while ensuring adherence to manufacturer specifications and safety guidelines. ???? Customer Interaction: Communicate effectively with customers, providing accurate estimates and timelines for repairs. ???? Safety Compliance: Strictly follow safety protocols and industry best practices in all service activities. Requirements: ? Education: Technical diploma or certification in Electric Vehicle Systems or a related field. ? Experience: 1-5 years of experience in EV manufacturing, servicing, or a related industry (preferred). ? Technical Expertise: Solid understanding of EV components, charging systems, and diagnostic tools . ? Problem-Solving Skills: Strong diagnostic and troubleshooting abilities to quickly identify and resolve issues. ? Team Player & Independent Worker: Ability to work both independently and collaboratively in a fast-paced environment. ? Communication Skills: Excellent verbal and written communication skills with a focus on customer service. Salary & Benefits: ???? Salary: As per industry standards ???? Benefits: ?? Health Insurance ?? Paid Time Off ?? Professional Growth Opportunities ???? Join our team and be a part of the future of electric mobility!

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8.0 - 10.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Role & responsibilities Team Leadership and Development: Lead, mentor, and manage a team of Area Service Managers (ASMs) to achieve individual and branch service targets. Conduct regular performance reviews, provide feedback, and identify opportunities for professional development. Branch Service Targets: Develop and execute strategies to achieve branch-specific service targets, including Net Promoter Score (NPS), service quality parameters, and customer satisfaction goals. Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions. Service Operations Oversight: Ensure seamless coordination and communication among ASMs to optimize service operations within the branch. Supervise the implementation of service policies, procedures, and standards to maintain a high level of service excellence. Collaboration with Stakeholders: Collaborate with other departments, such as Sales and Marketing, to align service objectives with overall business goals. Build strong relationships with trade partners, addressing concerns and ensuring effective collaboration. Budget Management: Work closely with the finance department to manage the branch service budget effectively. Optimize resource allocation to ensure cost-effectiveness while meeting service targets. Training and Development: Develop and implement training programs for ASMs and service teams to enhance technical skills, customer service, and product knowledge. Foster a culture of continuous learning and improvement within the branch. Reporting and Analysis: Generate regular reports on service performance, analyze data, and present insights to senior management. Provide recommendations for process improvements and efficiency gains. Preferred candidate profile 8 to 15 Years of Proven Track Record as a Service Manager preferably in a Consumer Durables/Home Appliances industry Karnataka territory exposure is a Must

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0.0 - 3.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Responsibilities: * Collaborate with sales team on customer needs analysis * Provide technical support during installations & commissioning * Maintain accurate records of work performed Health insurance Food allowance

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