Field Service Engineer

Job Title

Field Service Engineer

About the Organization

Rated amongst the Top 50 Great Places to Work, Philips Healthcare in India operates in the medical equipment and diagnostic imaging segment including

CT

, MRI, X‐rays, cardiovascular system, nuclear medicine, PET‐CT, ultrasound, Patient monitoring systems, critical care and Healthcare informatics space.India healthcare business is spread into 28 states in India and 7 union territories. Operations for neighboring countries of Nepal / Bangladesh and Sri Lanka are also covered from here. The organization is divided into 5 regions – North, East, West, Deccan and South and have sales / service/ projects teams based in the regions. We are operating in a fast changing technology space with new product introductions happening regularly to keep pace with changing competition landscape.

Position Title- Field Service Engineer (Cat lab)

Location:

Lucknow

Delivery:

• The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently.
• The FSE should demonstrate good technical and analytical skills in his work.
• The position of a FSE would entail Commissioning and Handing-over of the respective systems projects
• FSE would participate in Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame
• The FSE would implement FCO
  

Service Administration

• The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms
• The FSE would be responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documents
  

Customer Satisfaction

• FSE would also be responsible for timely escalation of certain issues to the concerned technical team and work as a team to provide appropriate solution to customer.
  

Requirements:

• 5 to 8 years of experience in Service, Maintenance and installation.
  

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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