Field Service Engineer

This Position reports to:

Service Manager

Your role and responsibilities:

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work with a first-time-right approach to customer service. You will also showcase your expertise by demonstrating a clear sense of urgency and ownership in your area of responsibility.

The work model for the role is: #LI - Onsite.

This role is contributing to the Process Automation Energy Industries Division in Bangalore. Main stakeholders include customers in the Oil & Gas, Refineries, and Power Generation industries.

• Performing onsite service of medium to high complexity on 800xA Automation systems for Power Management & Electrical control applications.
• Identifying and resolving technical issues through remote or onsite support.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and meet quality standards.
• Troubleshooting equipment and process failures, recommending proactive corrective actions, and ensuring lessons learned are documented.
• Ensuring compliance with safety standards for field services and monitoring the safe execution of work at customer sites.
• Coordinating with customers to identify opportunities to improve their operations and eliminate pain points.

• Full time Diploma or Graduate Degree in Electrical, Electronics, or Instrumentation Technology.
• Minimum 7 years of experience in Process Automation, especially in Oil & Gas, Refineries, Petrochemicals, or Power Generation.
• At least 2 years of hands-on experience with ABB System 800xA is mandatory. Experience with other ABB systems (Advant Master AC450, MOD300, or Freelance) is an added advantage.
• Experience in PMS (Power Management System), EMS, ECS, CILMS design, engineering, and commissioning.
• Strong expertise in Process Control Automation, including hardware & application engineering, HMI engineering, library development, 3rd party communication, testing, and commissioning.
• Proficiency in communication protocols such as Profibus, Modbus, OPC, IEC61850, GOOSE, IEC103, and IEC104. Experience in handling Brownfield DCS projects, including application modifications, retrofits, DCS controller migrations, and commissioning.