Posted:3 weeks ago|
Platform:
Remote
Full Time
A Field Service Technician job involves traveling to client sites to install, repair, and maintain equipment or systems. They troubleshoot problems, diagnose issues, and provide technical support to customers. Additionally, they may document service calls, manage inventory, and train customers on equipment usage. Key Responsibilities: Installation and Maintenance: Setting up new equipment, performing routine maintenance, and ensuring equipment operates efficiently. Troubleshooting and Repair: Diagnosing and fixing malfunctions, replacing parts, and restoring equipment functionality. Customer Support: Providing technical guidance, answering questions, and training customers on equipment usage. Documentation: Keeping detailed records of services performed, assets used, and customer interactions. Inventory Management: Managing the stock of replacement parts and equipment. Travel and Communication: Traveling to various customer sites, maintaining communication with clients and service teams, and providing schedule updates. Safety and Compliance: Following company procedures and safety guidelines. Revenue Generation: Quoting new services and parts directly in the field using mobile tools.
JYOTI PLACEMENT SERVICES
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