Job
Description
As a Service Supervisor at ABB, you will be responsible for supervising a team of Service Engineers and Service Technicians. Your main focus will be on delivering timely, high quality, and cost-effective service offerings, solutions, and projects for customers. You will contribute to the execution of the Service strategy and growth by effectively planning and allocating resources in accordance with standard processes and safety guidelines. Your role will involve ensuring the planning and execution of various service activities both off and on-site, as well as driving continuous improvement in service productivity. - Ensure planning and execution of various Service activities both off and on-site - Drive and monitor Service execution with respect to schedule, quality, cost, margin, and customer satisfaction - Allocate, drive, and monitor work to projects based on order content, delivery time, competencies, and workload - Ensure accurate classification of work assignments as warrantee or non-warrantee status - Collaborate within local service units and with other Service teams to promote One ABB approach towards customers - Drive continuous service productivity improvement activities in the assigned Service team - Ensure compliance with Group health, safety, and environmental directives - Organize, resource, and supervise the area of responsibility effectively - Review competence levels to ensure each Service Engineer is appropriately qualified - Bachelor's degree in electrical engineering or Automation & Control - 2 to 6 years of experience in Power systems - Knowledge of automation technologies to streamline processes - Understanding and experience in Testing, commissioning, and Installation of ABB MV & LV Switchgears - Experience in testing of protection relays and commissioning tests for main and auxiliary relays - Experience in testing & commissioning on CT's, VT's, C. Bs, DS's, ES's, and bus bar in (115 kV, 33kV & 13.8kV) - Knowledge of Metering & transducers Programming & Testing At ABB, we believe in valuing people from different backgrounds. If you are ready to contribute to the world of leaner and cleaner industries, apply today or visit www.abb.com to learn more about us and the impact of our solutions across the globe. #RunsWhatRunstheWorld,
